Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Family oriented

Liked: The cleanliness
Disliked: No comment

Very good

Friendly efficient clean and comfortable

Liked: Close to highway so easy to get everywhere. Friendly Staff. Clean rooms and comfy beds
Disliked: fire alarm one morning due to kitchen issue

Exceptional

Very good

Liked: Clean and comfortable
Disliked: Everything was ok

Exceptional

Good and really close of...

Liked: There's a pool and breakfast was really goood.
Disliked: Beds was really firm, pillow is too smooth and problem to leave, I pay the amount at check-in and she want to charge me 2 times differant price at check-out and was really not nice, nobody to help with the problem no supervisor nobody a Saturday morning really poor situation.

Exceptional

Excellent location....Awesome Breakfast !

Liked: The breakfast was fantastic. Many many choices.The beds were so comfortable and the pillows were a dream
Disliked: The girl at the desk that checked us in was on stage and she did an excellent job but her accent was so thick we could not understand what she was telling us. The breakfast area is way too small for the amount of people that are staying in the hotel.It was very crowed and unpleasant