Holiday Inn Express & Suites - Ottawa Downtown East an IHG Hotel Guest Reviews
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|0.8 miles from Ottawa centre|
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Shrestha Thu, 23 June 2022
Liked: Breakfast was good and overall stay was comfortable just as expected from an IHG hotel. On the top of which, the f&b attendant ?Marie? was awesome. She was very friendly and helped us to know about many places to visit in Ottawa.
Shweta Thu, 23 June 2022
Jamie Wed, 22 June 2022
Yee Wed, 22 June 2022
Great hotel, atrocious location
Liked: The breakfast was good. One day they had cheese omelette and ham omelette. Hard boiled eggs, yogurt, 3 kind of juices, toast, pancake maker, cinnamon buns, coffee/tea and cereal. Pool is small and only less than 4 feet deep. There is a gym next to it. Staff seems nice. Room has TV, coffee machine, fridge(no freezer) microwave, and the mirror in the washroom never fogs up for some reason even after a hot shower.
Disliked: There seems to be a disconnect between the hotel and booking.com. I had specifically booked the room because of a " landmark" view of presumably parliament hill, but instead I got a row of townhouses. The hotel is also located in a very sketchy part of town and across from the mission, so much so that when you are having breakfast, you may see things that you don't want your children to be exposed to. If you are thinking about walking to Byward market from the hotel, I would strongly advise you against it. Just jump in your car and drive there - even then you will have to deal with them coming up to your car asking for money. One of the door is blocked off - presumably to keep unwanted guests out.
Serhii Wed, 22 June 2022
Gustavo Wed, 22 June 2022
Liked: The hotel was clean, very well located near Byward and it was perfect for what I need to do.
Disliked: The hotel is located in neighborhood in front of a shelter but the hotel is safe. Also the parking lot is not included in the price and there is no place to park before check-in.
Carlos Wed, 22 June 2022
Anonymous Wed, 22 June 2022
smoke alarm start ringing 11:15...
Liked: nothing very dusty
Disliked: No maintenance at all
Jojo Wed, 22 June 2022
Bigyan Wed, 22 June 2022
overall stay was ok. .
Liked: the hotel was relatively new and rooms were clean and good. location of the hotel was also good. the kitchen staff in the morning were good and caring.
Disliked: The front desk staff were not very hospitable. The price was expensive for the type of facility available. The was not much of variety in breakfast. we stayed for 4 nights and breakfast was repetition. we had to pay separately for parking and that was not very reasonable.