Holiday Inn Express & Suites Newport News By IHG

It was okay.

Disliked: The Holiday inn I experienced are more updated.We had a ironing board with no iron. When entering the room, it had a odor.

Exceptional

Convenient

Liked: Breakfast
Disliked: Cleanest of rooms, and old bathroom stains

Good

Liked: Room was very nice but location was not great off a highway tucked back in a pretty remote location. Staff was ok but after 7 there was no one around the front desk.
Disliked: Location honestly felt a bit sketchy

Great

Liked: The atmosphere
Disliked: Didn't like the fact we had to pay for breakfast

The front desk staff was...

Liked: Breakfast was not ready at 6:30, so I did not eat breafast.
Disliked: The bathroom was not clean. The tub was wiped but had soap scum from previous guest. Toilet had bits of poop left in it. Bathroom was not wiped down and floors needed repairs.

Very disappointed and a poor...

Liked: Honestly it was depressing and a major disappointment.
Disliked: The hotel is old and has a terrible odor of being old and moldy through the carpeting and bathroom flooring was loose. Old carpeting, bathroom, phones, lighting is horrible, TV never worked and was never responded to when I brought it to the front desk attendant. It wasn't easy to locate. Water signs and broken flooring in the elevator. Moldy smelly carpeting throughout the hotel. The low lighting is to not bring attention to the outdated facility. It felt like a hotel that houses homeless people. I couldn't sleep and the shower had cloth curtains exposing water to the floor of loose flooring. I would never recommend nor return for a stay.

Convenient to CNU, great price...

Liked: Super close to CNU. Room was good. Nice staff.

Superb