Holiday Inn Express & Suites Newport News By IHG Guest Reviews
Write a review
Write a review
Patricia Mon, 30 June 2025
It was okay.
Disliked: The Holiday inn I experienced are more updated.We had a ironing board with no iron. When entering the room, it had a odor.
Anonymous Sat, 28 June 2025
Exceptional
Tevin Mon, 16 June 2025
Convenient
Liked: Breakfast
Disliked: Cleanest of rooms, and old bathroom stains
Joseph Sun, 8 June 2025
Good
Liked: Room was very nice but location was not great off a highway tucked back in a pretty remote location. Staff was ok but after 7 there was no one around the front desk.
Disliked: Location honestly felt a bit sketchy
Moore Sun, 8 June 2025
Great
Liked: The atmosphere
Disliked: Didn't like the fact we had to pay for breakfast
Anonymous Sat, 7 June 2025
The front desk staff was...
Liked: Breakfast was not ready at 6:30, so I did not eat breafast.
Disliked: The bathroom was not clean. The tub was wiped but had soap scum from previous guest. Toilet had bits of poop left in it. Bathroom was not wiped down and floors needed repairs.
Debra Sat, 7 June 2025
Very disappointed and a poor...
Liked: Honestly it was depressing and a major disappointment.
Disliked: The hotel is old and has a terrible odor of being old and moldy through the carpeting and bathroom flooring was loose. Old carpeting, bathroom, phones, lighting is horrible, TV never worked and was never responded to when I brought it to the front desk attendant. It wasn't easy to locate. Water signs and broken flooring in the elevator. Moldy smelly carpeting throughout the hotel. The low lighting is to not bring attention to the outdated facility. It felt like a hotel that houses homeless people. I couldn't sleep and the shower had cloth curtains exposing water to the floor of loose flooring. I would never recommend nor return for a stay.
Christina Tue, 3 June 2025
Convenient to CNU, great price...
Liked: Super close to CNU. Room was good. Nice staff.
Lajoie Sat, 31 May 2025
Superb
Jasmine Mon, 26 May 2025
Exceptional