Holiday Inn Express & Suites New Castle By IHG Guest Reviews
Write a review
Write a review
Anonymous Mon, 30 June 2025
Good
Disliked: I have never received a receipt for the stay by email or text
Tom Sat, 28 June 2025
Very clean, staff great, breakfast...
Liked: Breakfast was very good, great variety.Staff was pleasant & helpful.Everywhere was very clean.Pool was good after a long day of driving.
Disliked: Thermostat on wall, was very low, about 4 ft.,, bed was only 8” from the wall, making it very difficult to get to it .Also, difficult to get out of that side of the bed.Tub very slippery. No non-slip strips, or gritty finish on tub floor. Only one grab bar outside of tub, nothing inside, once curtain is pulled.Asked for room close to Elevators- room was at the opposite, far end of the hall-away from elevator!
Jeffry Sun, 22 June 2025
Exceptional
Calvin Tue, 10 June 2025
Great facility; we would stay...
Liked: Virtually everything was great, including the location, staff, facilities, breakfast, etc.
Disliked: We did have a maintenance issue that needed to be addressed because the shower door was out of alignment and without a seal or gasket, which allowed significant water leakage.
Anonymous Tue, 10 June 2025
Good
Koonse Wed, 28 May 2025
Exceptional
Darlene Mon, 26 May 2025
Nice
Disliked: Just the smellOf sauerkraut when we walked in lobby.
Brittany Mon, 19 May 2025
Exceptional
Dion Thu, 15 May 2025
Exceptional
Elva Sun, 11 May 2025
Exceptional