Holiday Inn Express & Suites New Castle By IHG Guest Reviews
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Brittany Mon, 19 May 2025
Exceptional
Dion Thu, 15 May 2025
Exceptional
Elva Sun, 11 May 2025
Exceptional
Kallie Mon, 28 April 2025
Passable
Disliked: Food in breakfast was horrible and over cooked. Bananas completely brown. Gross.
Ronald Sat, 19 April 2025
Superb
Kareyann Fri, 11 April 2025
Exceptional
Jennifer Mon, 24 March 2025
Relaxing and Fun
Liked: Everything. It was clean, located conveniently near stores and restaurants but not in a super crowded area. The staff were very friendly and helpful.
Kia Wed, 19 March 2025
Exceptional
Dani Sat, 15 March 2025
Exceptional
Kelsie Mon, 17 February 2025
Fantastic hotel, one issue for...
Liked: Loved the room set-up! I really like the bench and coat hooks above on the wall. Easy to put luggage and bags off the floor. The bathrooms and room were very clean and the hotel was very nice and felt safe. The breakfast cinnamon rolls were great, my daughter loved the bagels and we both enjoyed the yogurt. The staff was also very nice and the pool was warm my daughter said!
Disliked: Two things- unfortunately I think this was a fluke- but the king bed in our room was damaged I believe. The side my daughter slept on was great, but on my side, under my shoulders, the bed springs must’ve slipped out or were broken because it felt like a hole under my shoulders, like I was falling through. So for me, it was very uncomfortable and hard to fall asleep. The second is the water pressure in the shower is very low and hard to adjust the temperature. It took a good 5 minutes to go from freezing to hot to cold to a normal temp playing with the handle. I let hotel staff know about the bed so it could be fixed. I don’t know if anyone else will have that issue.