Name: Holiday Inn Express & Suites New Braunfels
Address: 1436 Ih 35, New Braunfels, TX
Telephone: (888) 420-1643
Rating: 4.25

Holiday Inn Express & Suites New Braunfels Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Passable

Liked: I left before breakfast

Great weekend at the caverns

Liked: Excellent people !
Disliked: No complaints

Overall it was a nice...

Liked: The facility was clean and smelled fresh. Very comfortable bed and sheets. Love the cinnamon rolls! The new coffee maker in the lobby is a huge upgrade.
Disliked: Having said the coffee in the lobby is good, I would still like to have a coffee maker in my room as well. The water pressure was abysmal. Couldn’t wash my hair because there wasn’t enough water pressure to rinse out the shampoo. 😡The towels were very rough.

Superb

Liked: They were expecting us and acted like they were glad to see us.
Disliked: Can't think of a thing.

Clean

Liked: Friendly staff
Disliked: Water head could be changed

Exceptional

Liked: The room was large. Sofa seating/living area plus kitchen. It was comfortable and bed amazing. Very surprised.
Disliked: Nothing that was not liked.

Exceptional

adequate for the situation

Liked: key access to all entrances
Disliked: the FREE breakfast was almost non-existent: no milk for cereal, no yogurt or fresh fruit, no mix to make waffles, no milk or creamer for coffee, no eggs to go with the sausage links .... very disappointing