Holiday Inn Express & Suites - Nearest Universal Orlando By IHG Guest Reviews
Write a review
Write a review
Santiago Mon, 1 September 2025
Very good
Anonymous Fri, 29 August 2025
amazing staff
Liked: there was a blonde woman at the front desk who was super sweet and accommodating. she made our stay!
Disliked: our room faced the electric field so the view wasn’t as pretty as the area surrounding the hotel
Jackie Mon, 25 August 2025
Does NOT have EV charging!
Liked: It was close to universal, the bed/pillows were super soft. Actually had an exhaust fan in bathroom and the AC was super cold! We loved it..
Disliked: The furniture was coming away from the walls, the shower door was almost broken off. The bathroom door was not sealed. I personally called in February to ask about EV charging. Spoke with a male and was told there was one so I rented an electric car. When I got there, I asked where the charging was and was told there wasnt..did not have a good interaction with the manager. I also booked the shuttle via the universal desk . Was never told where to meet the shuttle so we missed the last shuttle out. And has to get an Uber. Again did not have a good interaction with staff about that either.
Anonymous Sun, 24 August 2025
The stay was okay
Liked: Breakfast was poor taste
Disliked: The food and how small the bed were
Lisa Sat, 23 August 2025
We do not recommend
Liked: Breakfast was good. Hotel room floor was dirty. Hotel hallways smelled. Breakfast was good but overall, we do not recommend this hotel and we usually really like Holiday inn Express
Amber Thu, 21 August 2025
Exceptional
Liked: Great location, excellent customer service
Sandra Tue, 19 August 2025
Superb
Maria Mon, 18 August 2025
Exceptional
Maria Mon, 18 August 2025
Exceptional
Melanie Thu, 14 August 2025
Exceptional