Holiday Inn Express & Suites - Muncie

Poor experience over all

Liked: It’s was clean and good parking well lit
Disliked: No slip grip in the accessible tub, causing it to be slick. And resulting in me falling and injuring myself

Bad

Good

Superb

Was a nice relaxing stay...

Liked: It was very clean and love how they had actual bottles of soap to use in the room bathrooms. Took a nice leisurely shower!
Disliked: The tv kept getting messed up which apparently was a reoccurring issue. We got stuck with the same channel on all night and couldn’t get the remote to work. It was so late we didn’t bother the front desk cause we already had them come fix it twice.

Good

Liked: Facilities looked and smelled clean.
Disliked: Facilities need to be updated. Lighting in the room was dim.

Exceptional

Very good

Liked: Breakfast was ok could be more selection. Location was fine.
Disliked: Advertising on booking sites that there is a hot tub when there is not. That was one of the reasons for me booking there was that it said there was a hot tub and heated pool. pool was not very warm

Exceptional