Holiday Inn Express & Suites Kansas City Airport By IHG

Very good

Liked: Clean, although my daughter saw a bug on her curtain in her room; and bed was nice. When I shared it with the front desk they took note.
Disliked: N/A

People we're yelling and running...

Liked: Bagels and english muffins were hard, potatoes were cold.
Disliked: Beds were were very uncomfortable and dirty. Bathtub was so low to the ground

Ehh. Did the “inspection even...

Disliked: Bit by bed bugs and the lack of professionalism

Superb

It was a great

Liked: It super clean and the kids love the breakfast the staff was soo nice and I will surely book again for the kids games

Passable

Liked: Rate of room breakfest was good and nice options
Disliked: The pool wasnt heated as advertised and the AC in room wasnt very good it was on but room was still hot..

Exceptional

Liked: Great and nice place, all team members are super super friendly

Great experience

Liked: Clean, friendly staff, comfortable room

Overall it was a good...

Liked: Very clean and tidy, wonderful staff
Disliked: The beds were super hard and the indoor pool was not heated so the water was super cold