Holiday Inn Express & Suites Jackson Downtown - Coliseum By IHG

Poor

Disliked: The place was dirty and the sheets were dirty. I also had an allergic reaction to coconut left in the bed sheets

My stay was good.

Liked: The room was clean and the bed was comfortable
Disliked: The pool wasn’t cleaned

I enjoyed very much

Liked: Breakfast was excellent

Fave place to stay, issues...

Liked: The comfort and location were great. Being near the highway was great. The air conditioning was good too. The bathroom and shower had great pressure. Breakfast was awesome.
Disliked: The TV gave us issues. The ice machine was broken. Housekeeping only came once during our 5 day stay was the biggest thing. Trash in our room piled pretty high.

Very good

Good location for a good...

Liked: The room was spacious and comfortable
Disliked: It was a but dusty

Exceptional

Don't waste your money staying...

Liked: Good location, close to downtown
Disliked: Bed was mediocre. Rooms & hallways stink & have a lingering odor like tge carpet needs to be changed. Breakfast was pathetic. Never had biscuits for the gravy bc the kept running out & kitchen staff became lazy & said they weren't fixing anymore (they ran out bc that's the only decent hot food so it went fast but they were beyond slow to replace & eventually stopped bringing out biscuits altogether so useless having gravy with no biscuits). Fake pre-made omelets weren't very good. They ran out of cinnamon rolls but didn't replace them. Mind you breakfast is until 10 am so you should be restocking the food items at 8:30 am. Elevator quit working but it was promptly fixed. They didn't have extra towels to provide most days. Front desk person was polite but no one else was much accommodating. Overall it's an "ok" hotel but very below average & definitely not worth the cost. The same hotel chain is a few miles away off I55 & looks much better. I'd suggest staying there instead. I would NOT stay here again. The only good thing is the King size room is very spacious but the couches are cheap, uncomfortable & I can only imagine how uncomfortable the pull out sofa is bc the couch itself is beyond uncomfortable. There was only 1 small trashcan for the entire room including the bathroom so I had to ask for a 2nd trashcan.

Bad

Disliked: Cancelled our reservation, never sent an email or anything. We went to checkin and was told our reservation was cancelled