Holiday Inn Express & Suites Ithaca Guest Reviews
Write a review
1.9 miles from Ithaca centre |
Write a review
Renan Thu, 7 November 2024
Quality has gone down from...
Liked: Bed was comfortable, close to colleges.
Disliked: The television was very glitchy, cutting off constantly, basically unusable. The battery of the safe was dead. One towel had a yellow stain in it and when it was clearly crumpled up to be changed by the staff it was not. The shower floor needs an upgrade. The WiFi did not work as it was described on the key sleeve. We could not use it at night because we arrived late and asking for access from the front desk would have been a hassle at that hour. The next day we were told by the front desk that there was an alternative way of getting on it. And oh, when we arrived the night before around 10:30’ish we waited a good 8-10 minutes for someone to show up at the front desk to check us in. The breakfast was very very basic. Holiday Inn used to be known for having a good breakfast for its price and for being quite clean. The quality definitely has gone down while the price went up. When I was looking for a reservation at hotels near a college nearby, I said to myself “at least I know I can expect: a clean reliable hotel with a basic but good breakfast”. I had stayed at Holiday Inn many times in the past and thought “at least I know what I will get”. Well, my impression of this property ruined that thought. Next time, I am not likely to choose Holiday Inn again as a solidly acceptable hotel option.
Eran Thu, 24 October 2024
Good hotel if you are...
Liked: We stayed only 1 night during our trip, nice hotel, HUGE ROOMS!!Staff was very nice and allowed us to have breakfast although we reached when it was finished.
Disliked: Don't have any table games for kids.
Michael Tue, 15 October 2024
Exceptional
Steve Tue, 15 October 2024
Good location, team, facility
Liked: Everyone who worked there was very nice.The facilities were very clean.
Jun Mon, 14 October 2024
Great Stay!
Liked: Great stay. The staff who checked us in named Quinton was so nice, informative and just great. Our 2 Queen suite was large, with a great sitting area. The bathroom was also nice size. Loved the area where you can place your luggage. There was a mini fridge and coffee machine. Loved the comfortable beds and especially the comforter. My favorite part of our stay was the coffee machine in the lobby where you can choose your have a cappuccino to a latte. And the cookies in the afternoon was a nice touch the location was perfect.
Dan Mon, 14 October 2024
Overall not bad. We are...
Liked: Convince of getting in and out. Rear entrance
Disliked: Our tub was dirty. When our room was serviced no toilet paper was left or tissue. When we checked out girl at the desk was not very personable.
Denis Sat, 12 October 2024
Good
Lital Fri, 11 October 2024
Very good
Doris Thu, 10 October 2024
Good room, WIFI did not...
Liked: Breakfast was good. The usual hotel kind. Beds were comfortable and hotel was quiet for sleeping.
Disliked: They could not get my computer hooked to their WIFI. I was very disappointed that I could not connect to the WIFI in order to do some work. They could not help me and said it was my firewall. Since I travel at least 2 months out of the year and never had a problem with getting on a hotel WIFI, I do not believe it was my computer. Very upset about this. Also, I tried to cancel my 2nd night before we arrived in Ithaca and had no response or even a way to do this through booking.com. So not happy about that either.
Day Wed, 9 October 2024
Exceptional