Holiday Inn Express & Suites - Indianapolis Northwest an IHG Hotel Guest Reviews
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9.8 miles from INDIANAPOLIS centre |
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Gwen Sat, 27 May 2023
Very good
Patricia Sat, 27 May 2023
Ok stay. Front desk people...
Liked: We waited over 30 minutes for someone to come to the desk. No one was there at all when we got there. There was a guy standing there telling us when he checked in his seating cushions we wet and he is unable to sit down. He had demanded to speak to a manager so the check in lady left the desk and did not return for about 30 minutes.
Disliked: Check in for sure. Not only did we have to wait in someone to come man the front desk we also had asked for a cart to carry our belongings in. The check in person told us she would have someone bring us one that they must have been left in The hallways instead of being returned at front door. We waited another ten minutes and never got a cart. We did have a handicapped person so it made check in very hard.
Ria Wed, 24 May 2023
A good stay. Good value...
Liked: The breakfast was really good. I liked that there was a starbucks walking distance and a pizza place. I didnt go but great that it was walking distance.
Laura Tue, 9 May 2023
We would never stay in...
Liked: The mattress was good.
Disliked: Our room wasn't cleaned. No fresh towels were provided. Trash remained in receptacles. Breakfast was not up to par.
Richard Sat, 6 May 2023
Exceptional
Latasha Tue, 2 May 2023
Great Hotel!!!
Liked: The guys at the front desk smiled and welcomed us like we were family. They were very friendly and helpful.
Disliked: The only thing that I disliked was that the shower didn't have a lot of water pressure. Really wasn't anything to complain about though.
Luz Tue, 25 April 2023
Exceptional
Oksana Mon, 24 April 2023
Nice, clean but service has...
Liked: not all staff was friendly and welcoming
Disliked: my card stopped working in the middle of the trip and I had to come to reception to reprogram it
Sandro Sat, 22 April 2023
Very good
Liked: Convenient
Disliked: Check in
James Sat, 15 April 2023
Superb