Name: Holiday Inn Express & Suites Houston SW Missouri City By IHG
Address: 5007 Highway 6, Missouri City, TX
Telephone: (888) 608-6346
Rating: 4.25

Holiday Inn Express & Suites Houston SW Missouri City By IHG Guest Reviews

Overall Average Score:

Excellent (4.25 out of 5)

Write a review

Overall, I would rate this hotel a 4.5 and I will share this info and stay in this hotel again if I was in the area.

Liked: The room was excellent, and the staff was very polite and courteous.
Disliked: No one was at the front desk to greet us in a timely manner.

Exceptional

Bad

Disliked: The front desk attendant did not want to let me in . Once I pulled up my booking confirmation she opened the door but claimed she didn’t see a booking under my name . I gave her the confirmation number and without letting me finish she cut me off and said there was no booking . I proceeded to leave the property and got a notification not even 2 mins later that my card was being charged. If there was no booking how did she “confirm” check in . The desk attendant tried to make up excuses following this incident when I called .

Horrible experience. I have not...

Liked: You all stole $136.00 from me and my children.
Disliked: You stole money from me.

Superb

Liked: Mostly everything

My new spot in Houston

Liked: Location, cleanliness, offered a non pork meat option for breakfast. The staff was wonderful!!!

Superb

This hotel is ideal for...

Liked: The location was excellent. We were near so many stores and restaurants. Hotel was clean, staff were friendly and helpful.
Disliked: The breakfast was the only thing I would do better. Breakfast could have been fresher. The biscuits were overcooked and the eggs were scorched

Superb

Exceptional

Good

Liked: Stayed 5 nights had to ask for towels a couple days in. I only received one set for both my husband and I. Emptied our own garbage. Basically a self service experience.