Holiday Inn Express & Suites Houston SW - Medical Ctr Area Guest Reviews
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9.3 miles from Houston centre |
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Jerry Sat, 16 March 2024
Exceptional
Ruperto Thu, 14 March 2024
Pleasant
Maria Tue, 12 March 2024
It was just ok! Not...
Liked: The breakfast was ok, the personnel
Bob Mon, 11 March 2024
Good bed felt safe
Liked: Clean parking lot was guarded
Disliked: Pretty rough area of Houston
Shirley Fri, 8 March 2024
Excellent
Liked: Very clean and staff were remarkably friendly and helpful. Top rated!!
Daryl Thu, 7 March 2024
Very accommodating. Pleasant staff
Liked: Good
Lisa Sat, 2 March 2024
Pleasant
Jeffrey Mon, 26 February 2024
A lot of going up...
Liked: hotel was new and clean > Breakfast was very good.
Disliked: Evening Staff member (Female) was rude and combative regarding adding an additional night because the reservation was originally booked thru Booking.com. She copied the old reservation rather than created a new reservation which was incorrect. This issue made me change rooms at first but we finally got it squared away. She took my room key and she said I need to update it with a new one because of my change in days. I was fine with that. She also informed me that I would not be getting my IHG points for the additional night. She never gave me the new room key. Went back down stairs for new keys and the other staff member gave me two new keys. I went back upstairs AGAIN to get in my room and the first key did not work but the second one did. NOT HAPPY!!!!!!!!!
Larry Mon, 26 February 2024
Exceptional
Ameerah Sun, 18 February 2024
Very good
Liked: Staff
Disliked: No thing