Holiday Inn Express & Suites Houston Space Ctr-Clear Lake By IHG

Happy traveler

Liked: Location was very close to shopping centers breakfast was good

Will not come back due...

Liked: Location was great other than having to do a UTURN under i45 every time we wanted towards Houston. Best part was that it was a minute from Costco.
Disliked: A week’s stay expense was not worth the amenities or quality of staff. My husband was swimming with our daughter in the pool and stepped in actual human feces. When we notified the front desk of the multiple turds at the bottom of the pool, they said ‘management’ would call us regarding the incident. We never received a follow up of any kind, no apology, no accountability. They let the feces simmer at the bottom of this pool for over 13 hours as we didn’t see the manager deal with it until the following morning. Again no apologies for the inconvenience or discount of any sort for how this was handled. This was a literal health hazard.

Passable

Exceptional

Exceptional

It was great place to...

Liked: The location is great
Disliked: The room was a little humid

Very good

Exceptional

Beautiful hotel, extremely clean! I...

Liked: Very, very clean!Friendly staff and full breakfast!
Disliked: N/A