Holiday Inn Express & Suites Houston Southwest Galleria Area Guest Reviews
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|8.8 miles from Houston centre|
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Alexis Thu, 25 February 2021
Fernando Sat, 23 January 2021
Tony Thu, 14 January 2021
I will give it another...
Disliked: I have been staying at this Hotel several times per year and cleanness of room has slipped. Room had limited toilet paper, no napkins only one in dispenser. just seems to going down due to lack of attention to details.
Breshay Mon, 11 January 2021
Disliked: staff member lied about the deposit amount stated was ($20) when it was original $50 bucks however front desk gave us $30 instead as deposit
Uwem Sun, 13 December 2020
My stay was fine. It...
Liked: Each time I went down, I did not see breakfast. Someone told me you had to time it to get some.
location was nice but difficult to find when exiting highway.
Disliked: Breakfast was not anything to write home about. Decor of the premise was okay. Certainly not a high end hotel but not bad.
Laura Mon, 16 November 2020
Liked: Front desk clerk >He is very helpful and polite Speedy service and very clean
Disliked: I love everything can?t complain
Anonymous Tue, 10 November 2020
Jaynean Tue, 10 November 2020
Liked: My first day there with the exception of the ants the room was clean. Also I really liked the location
Disliked: I had a child that wasnt feeling well and called ahead to ask for a early check in. The lady at the front desk assured us we could check in between 1 and 2. However when I got there she would not let us check in. The bathroom was infested with ants and the woman at the front desk refused to have someone clean my room. Said it was their policy not to clean room for four days. However, the policy clearly stated unless requested. I requested a room cleaned everyday I was there and finally they cleaned it the last day. I had to complain to the night staff and wrote an email to the owner of the hotel.
Mariama Wed, 4 November 2020
One of my best place...
Liked: So clean and love the area and the workers that are there
Gabbie Mon, 26 October 2020