Holiday Inn Express & Suites Houston - Memorial Park Area By IHG

Poor

Liked: Staff was friendly.
Disliked: Pool and gym closed, one elevator not working. Key cards never worked consistently. Location had homeless people all around and only one way in to hotel access very limited.

Very good

Liked: Everything was perfect.

Passable

Exceptional

Very good

Superb

Superb

Very good

Not bad but I stayed...

Liked: The hotel was okay. I’ve stayed at many Holiday Inns before and always had a good experience. The rooms are always clean, staff was nice, and the hotel breakfast was really good (especially at this location).There were a couple of small issues, the main one being the WiFi. The hotel didn’t offer instructions on how to connect. My partner was able to figure it out, but the signal was really weak and many websites weren’t working. My partner and I were in Houston for a music festival, so we didn’t spend much time in the room. But if you’re booking this hotel for business and need internet in your room, I wouldn’t recommend this one.The shower curtain was also really small and water pooled on the floor after our showers. I had to mop up the floor with a towel, otherwise the room would have been a slipping hazard.If I come to Houston again, not sure if I would book this hotel or maybe I’ll stay at another Holiday Inn location.