Very good

Exceptional

Good

hotel great, booking.com not so...

Liked: Brittany at the desk was exceptional. there was a problem from booking.com's end that she tried to fix before we arrived. booking refused. when I arrived she explained & I tried to deal with booking. Angela at booking was extremely rude, especially to Brittany. Brittany stayed very professional & she was super helpful. 10/10 5 stars
Disliked: the booking.com customer service staff. the problem came from their end & they were very rude to Brittany saying she was doing something wrong. and then Angela tried to badmouth Brittany to me on the phone after the process

Disliked: The room is stayed in was horrible because I was not able to sleep due to the lights from the gas station parking lot lights. Light was too bright to sleep.

Ended up having a very...

Liked: Clean, nice amenities.
Disliked: When we first got there we had an issue with our room. We had booked a Double Queen bed room and they had us in a one bed room and that didn’t work with two grandkids with us. But they changed it to a King bed room with a pull out couch and that worked. The breakfast room was too small for the amount of people there for breakfast. Also, the server was doing her best, but couldn’t keep up. Could have used a larger area and another worker.

Exceptional

Liked: Nice, nice place

Exceptional

Exceptional

Disliked: The noise from the gas station at night. Cars revving up their engines