Holiday Inn Express & Suites Geneva Finger Lakes By IHG

Nice stay

Liked: Honestly the hotel is a bit worn and musty smelling, probably due to the rain the area has had lately. Otherwise our room was comfortable and clean which is most important. The bed and pillows were very nice and better than some hotels we’ve stayed at along the way. Also the staff was most pleasant and helpful.

Nice clean & comfortable hotel

Liked: Very clean, spacious room and good breakfast
Disliked: Location close to belhurst castle

Perfect last stop on a...

Liked: The room was large and bed comfortable. The hotel is stylish and was immaculate. We had traveled 8200 miles by the time we stopped her and it was the best hotel of the trip. They had the best breakfast also. Fresh cinnamon buns and fresh made pancakes. The breakfast room was large and nicely furnished.
Disliked: The GPS on phone missed indicating where to turn. Had to make a loop around the block. The road is busy (but did not hear anything inside our room).

Exceptional

Good

Liked: Everything was really great. The rooms trash had been used and not emptied.
Disliked: Trash wasn't emptied no sheets or bedding for pull out couch. But overall not bad

Very good

Bad

Liked: The room was clean. The bed was very comfortable. The pool and hot tub were nice. The morning staff were friendly and courteous, and helpful. The breakfast was excellent. Emilli, the girl who made the breakfast, was so very nice and helpful.
Disliked: When we first arrived in the afternoon, the staff wasn't friendly. They didn't welcome us. They quoted me a price for 1 night, then a couple minutes later, the price changed causethe manager Tod told her to change the price.The second nite was much more than the first nite.The second nite we stayed, and the coffee in the room wasn't restocked. I was not happy about that.

We spent two nights in...

Liked: This was property was clean. The rooms are clean and comfortable. The staff of the hotel were very polite and kind.

Exceptional