Holiday Inn Express & Suites Garland E - Lake Hubbard I30 By IHG

Bad

Bad

If the water is not...

Liked: The shower was terrible, the water flow was very weak which made us very uncomfortable.

Exceptional

Exceptional

Very relaxing

Liked: The sheets were SO SOFT! I wish I had them!
Disliked: Location wasn’t perfect, but it was quiet easy to get around

QUALITY IS NON EXISTENT-DO NOT...

Liked: The location
Disliked: The pool was closed-unit further notice-it was the end of June, the exact time the pool should be in complete working order The bathtub was dirty-appeared like it has not been cleaned from the prior stay and the fact that they body wash was completely empty makes me believe no one even laid eyes on the tub. There were no sheets for the pull out bed or any blankets to use. The coffee bar had no sugar or Splenda or sweet n low-again it appears the room was not cleaned completely or at all…the water pressure in the bathroom was very low, barely enough to wash your hands or brush your teeth. This was the 3rd time we have stayed at this hotel location-both times were great, no issues but not this time. We will not be returning..we were already looking for other hotels in the vicinity to stay at because of the incredibly disappointing experience at your hotel

Superb

Liked: Rooms were great. Facilities very clean.
Disliked: Pool wasn't open, and the manager wasn't available for assistance.

Exceptional

Liked: THE LOCATION WAS CONVENIENT FOR APPOINTMENTS.I WAS HAPPY TO FIND THAT I HAD A REFRIGERATOR AND COFFEE MAKER IN MY ROOM.