Comfort Suites Grove City - Columbus South

The facility is relatively good.

Liked: The breakfast needs variety of fruits not just shrinking oranges.
Disliked: I can't think of anything for now.

Bad

Liked: The rooms were dirty and the service was terrible.

Superb

Liked: The room was clean
Disliked: Breakfast stops at 9

Exceptional

Ok..attention to details can make...

Liked: Upon leaving , we stopped at the front desk to return our keys and there was just a note that said to leave the room key ..No human to be found, also no receipt... We had also been there for a few days and had asked for clean towels and for our bed to be tidied up .. the manager had said they would get it done only to have us return that evening to nothing cleaned or straightened in our room ... We are handicapped, hints why we had a handicapped room .. our son went to ask for new towels and our DIL made our bed. We had our son ask for a wakeup call the next morning for 8 am and that was never given... any of the 5 days we were there. The first night checking in (my DIL had made the reservation) and the young man behind the desk argued that he couldn't find anything under the name ... Somehow he found it after telling me he had nothing with our names ...All in all it was a good hotel... It just seemed the only time we seen any one was when they were there to take our card...
Disliked: Staff didn't seem attentive. None of the things we asked for we accomodated

Exceptional

Good value and great location...

Liked: great location for our stay! the hotel is very modern and the rooms are relatively comfortable.
Disliked: our biggest concern about this stay was the staff at check-in. the employee who checked us in was not very welcoming at all. he was short in his responses, passive-aggressive, and acted like we were being unreasonable when asked to repeat the rooms back to me after he had initially said we had only booked “one bed” when we had booked two rooms for five people. the HVAC systems in the rooms seem to be a little finicky. adjusting the temp in room just one or two degrees in either direction can make the room go from humid and sweaty to pretty chilly. workable once you realize this is the case.

Very good

Liked: Beds and pillows were very comfortable. Clean.
Disliked: No hot water, it was only lukewarm.

Exceptional