Holiday Inn Express & Suites El Paso I-10 East an IHG Hotel

Exceptional

Exceptional

Exceptional

Very good

We only stayed the one...

Liked: We were both happy with the cleanliness of our room. Bed was very comfortable. Staff was nice. Breakfast had several choices and laid out well.

Superb

Liked: Breakfast was filling!!
Disliked: Nothing

Exceptional

Best first hotel stay!

Liked: The bathroom was beautiful and the shower was great! The bed was so comfortable when it was time for checkout I didn’t want to leave.
Disliked: Nothing everything was amazing!

Make sure you call ahead...

Liked: I really liked that they had complimentary breakfast there, which was really good. They had quite a bit of options. The parking was really good too, we were able to park up front. I liked the beds, they pillows and blankets were super comfy. The front desk staff was nice and very accommodating.
Disliked: We reserved a room with two queen beds and a couch bed, but apparently since we ordered thru a third-party website, they had over-booked and we didn't get our couch bed. Hhowever, the front desk was kind enough to offer a discounted room rate for two nights. Also, the pool was closed the day we got there to work on the a/c but the entire weekend there was nobody working on anything, I felt they could've waited to close the pool, my family was really looking forward to that. Our room was small, but that was expected since we didn't have our couch bed, but the fridge wasn't properly working either, so none of our drinks were cold!