Rooms were very, very clean. Staff was very friendly and helpful. Shuttle to concert was a great service.

Liked: 1. Cleanliness 2. Friendliness of staff 3. Shuttle service

Good

Liked: They were very openly and upfront when a mistake was made and willing to accommodate!
Disliked: I was given a room that had someone already assigned however it was fixed immediately!

Liked: Room was nice
Disliked: I was double charged and the hotel manager was a complete joke. No customer service skills and she actually called the police on me because I wanted compensated for their mistake.

Good

Exceptional

Exceptional

My stay at the Holiday...

Liked: I liked the convenience of the hotel's location to the medical facility where my family member was having surgery, I liked the convenience of the quality restaurant just outside the back door of the hotel, and I liked the cleanliness of the room in which I stayed.
Disliked: ???

Exceptional

Very clean, nice place

Liked: Very clean, nice touch with the shampoo and conditioner and body wash dispensers. Checking in was quick and attendant was very nice and helpful. Had a surgery the next morning so I couldn't try the breakfast, but family did and said it was better than most. The cinnamon rolls looked absolutely amazing.
Disliked: We would of liked to have a little bigger TV for a double queen room, the TV was quite small. Would of loved the option of double king room, don't know if it exists.