Holiday Inn Express & Suites Dallas NW HWY - Love Field By IHG

Liked: Very nice beds and wonderful breakfast.
Disliked: Not one thing.

Exceptional

Liked: I loved Miss.Nadia energy she was really helpful.
Disliked: N/A

My weekend get away.

Liked: Love how I showed up earlier than instead. The staffer on hand was willing to work with me on not getting overcharged, and the room I was given was clean.
Disliked: The only thing that I found hard to figure out is the fan for the bathroom. That and the safe did not work. I was unsure if you had to pay extra for the use of it or not.

Good

Very good

Superb

Exceptional

Liked: Excellent breakfast

Exceptional

Liked: Excellent customer service. Especially both ladies at the check in process Friday and check out process Saturday. Thank you

Bad

Worst of all time, not...

Disliked: I was literally robbed at this hotel, they overbooked the place and cancelled my colegues reservation, I called to say I would pay his room once I got there and they canceled anyway and only told me when I arrived. We are travelling together for work we have to stay together. The receptionist laughed at my face and charged me for one room once I told her I was unable to stay if my collegue`s room was canceled. Not only. that but I had a packaged delivered to the hotel and signed by them and they did not give me my package.