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Holiday Inn Express & Suites Cross Lanes eef - (855) 270-4339
Holiday Inn Express & Suites Cross Lanes, 410 New Goff Mountain Road, Cross Lanes, WV -(855) 270-4339
Area: Cross Lanes
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BOOK ONLINE OR CALL - (855) 270-4339
4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (546 Ratings)
0.7 miles from Cross Lanes centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Located off on Interstate 64 this Cross Lanes Holiday Inn Express is within 15 minutes' drive of the Charleston city center and the Charleston Civic Center. Wi-Fi is free. Swimming in the indoor pool and exercising in the fitness center are on-site activities available to guests staying at the Holiday Inn Express & Suites Cross Lanes. There is also a business center. Each room at the Cross Lanes Holiday Inn Express & Suites includes a flat-screen cable TV and a desk. Select rooms feature a spa bath. The West Virginia Regional Technology Park Complex is 8 miles away. West Virginia State University (WVSU) is 9 minutes' drive from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
A
Business Center
r
Pets Allowed
Other Amenities
` Casino
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` shared bathroom
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` seating area
` vending machine
` telephone
` alarm clock
` Designated Smoking Area
` Fireplace
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Linens
` Carpeting
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Grocery delivery
` Contactless check-in/out
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Clothes drying rack
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Holiday Inn Express & Suites Cross Lanes Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

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4

Very Good - 4.0 out of 5

Ellen Sat, 23 March 2024

Very good

5

Exceptional - 5.0 out of 5

Cassade Fri, 15 March 2024

Exceptional

2

Disappointing - 2.0 out of 5

Johnny Mon, 4 March 2024

Disappointing

Liked: Good location and staff.
Disliked: Pool was closed. Under construction and was unfinished in rooms.

1

Poor - 1.0 out of 5

Timothy Sun, 3 March 2024

Unpleasant and disappointing

Disliked: Pool and exercise room were not available to use. The parking lot was full, had a hard time finding a spot. When we removed the bed sheets found out the mattress had several stains. The couch cushions had dog hair all over them. One outlet near the bed didn’t work. Shower pressure was bad. Despite all of this the hotel refused to provide a discount on our room.

0.5

Poor - 0.5 out of 5

Sherri Mon, 26 February 2024

A complete disappointment.

Liked: Our room was spacious.
Disliked: We was not notified by booking or the hotel that it the hotel was under renovation and the pool was also under renovation. The pool was one of the reasons we chose this hotel. We also had stains and hair on our sheets. They did not clean our room or give us fresh towels we had to go to front desk to get them. The lady up front said they tried calling the day before to notify us of the renovations and left us a message which was a lie. The breakfast was okay. We was really looking forward to our stay but this hotel was a complete disappointment. The lady working the counter at night was 0 help and not apologetic at all.

3.5

Good - 3.5 out of 5

Sandra Wed, 7 February 2024

Good

Disliked: Didn’t know there was maintenance going on

5

Exceptional - 5.0 out of 5

Brandi Sat, 3 February 2024

Exceptional

3.5

Good - 3.5 out of 5

Sherry Sat, 27 January 2024

Good

Liked: Older hotel. Needs a lot of updating and fixing.

4

Very Good - 4.0 out of 5

Jason Mon, 8 January 2024

Very good

5

Exceptional - 5.0 out of 5

Scott Wed, 3 January 2024

Exceptional

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Holiday Inn Express & Suites Cross Lanes 410 New Goff Mountain Road, Cross Lanes, WV