Name: Holiday Inn Express & Suites Columbus North By IHG
Address: 2000 6th Street North, Columbus, MS
Telephone: (888) 420-1676
Rating: 4.25

Holiday Inn Express & Suites Columbus North By IHG Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Everything from the location to...

Liked: It looked and smelled clean!

Southern hospitality with the smile

Liked: The southern hospitality and service was awesome!
Disliked: Nothing

Pleasant

Liked: Good, lots of choices but not enough

Exceptional

Pleasant

Disliked: The breakfast was nasty .

Bad

Great location but unclean hotel.

Liked: Location
Disliked: It was filthy.

Bad

Liked: I have tried to cancel this trip for over a month due to military orders change. I have called MULTIPLE TIMES with just a run around, I have spoken with many with the promise of an email for cancellation and that still has not happened. I will never stay with this chain again and am canceling my vacation packages as well. The complete non customer service has put a bad taste in my mouth. NEVER againFeel free to contact me and get this matter rectified because phone calls messages and emails have not worked. Neil Austin 859 [email protected]

Disappointed…

Liked: Good location.
Disliked: Our key cards didn’t work every evening when we came back. We had to go to the front desk and get new cards to get in our room every evening.Our rooms had not been cleaned—-no clean sheets and no clean towels. We had to go ask every night for clean towels. Our sheets were never changed from Saturday through Monday morning when we left.Nice and helpful personnel at the front desk….but the cleaning crew showed no evidence of anything.