Name: Holiday Inn Express & Suites Columbus Airport East By IHG
Address: 6305 E Broad Street, Columbus, OH
Telephone: (888) 406-7656
Rating: 4

Holiday Inn Express & Suites Columbus Airport East By IHG Guest Reviews

Overall Average Score:

Very Good (4.1 out of 5)

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We had everything we needed and the room was very clean. The breakfast was OK, lots to choose from, but when we arrived at 9am the coffee was out but there were no bowls or napkins - easy fixes - and they did resupply quickly and apologetically after it was brought to their attention. Overall it was a pleasant stay.

Liked: Clean, courteous service

Fun family vacation

Liked: Close proximity to Columbus Ohio and plenty of attractions nearby. Plus, ok amenities.
Disliked: We were ok with the pool closing at 10 p.m., but the way we got escorted out was excessive. Staff took the pool towel prior to 10 p.m., and the family was stuck to walk out with wet swimsuits. Which explains the musky smell on the hallways if this is the common occurrence.

think twice before using booking.

Liked: Never had the opportunity Booking.com said the hotel canceled my reservation.. The hotel takes no responsibility.. so I arrived late at night with no where to stay. And it was still listed as confirmed and reserved
Disliked: The late night front desk clerk was extremely rude about the situation and asked me to move over so she could help actually customers

Our stay was comfortable and...

Liked: Location
Disliked: NA

Perfect for passing through

Liked: Good breakfast, clean and comfortable!

Superb

Liked: Breakfast was great. Room was amazing. Definitely on the list to stay again.

Exceptional

Good

Pleasant

Disliked: The elevator wasn’t working and we had to use the elevator to the third floor the whole trip. We were told it would be working by the end of the day and it never worked.

Location to hospital

Liked: Location yo hospital was great

Poor service.

Liked: Very disappointed stay for the cost of the stay.
Disliked: When making the reservation we requested a handicap room, when we arrived the elevator was out of service and there were no rooms on the 1st floor. We were traveling for 2 weeks with 4 adults 6 suit cases and no offer of help from staff. We were there for 3 nights and going up multiple stairs was very difficult. Very poor service and never had maid service the entire stay. Will not stay again.