Holiday Inn Express & Suites Columbus Airport East By IHG Guest Reviews
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D Bailey, Dayton
We had everything we needed and the room was very clean. The breakfast was OK, lots to choose from, but when we arrived at 9am the coffee was out but there were no bowls or napkins - easy fixes - and they did resupply quickly and apologetically after it was brought to their attention. Overall it was a pleasant stay.
Liked: Clean, courteous service
Angela Mon, 28 July 2025
Superb
Liked: Breakfast was great. Room was amazing. Definitely on the list to stay again.
Jonathon Tue, 22 July 2025
Exceptional
Lisa Mon, 21 July 2025
Good
Belinda Sun, 20 July 2025
Pleasant
Disliked: The elevator wasn’t working and we had to use the elevator to the third floor the whole trip. We were told it would be working by the end of the day and it never worked.
Kelly Fri, 18 July 2025
Location to hospital
Liked: Location yo hospital was great
Gwen Thu, 17 July 2025
Poor service.
Liked: Very disappointed stay for the cost of the stay.
Disliked: When making the reservation we requested a handicap room, when we arrived the elevator was out of service and there were no rooms on the 1st floor. We were traveling for 2 weeks with 4 adults 6 suit cases and no offer of help from staff. We were there for 3 nights and going up multiple stairs was very difficult. Very poor service and never had maid service the entire stay. Will not stay again.
Wanda Thu, 17 July 2025
Overall good stay.
Liked: Breakfast had good selection. Rooms were big and clean, bed was comfortable.
Disliked: Elevator was out of service. Did not know this prior to arrival (unsure when it went down). I probably would not have stayed there had I known elevator was out and I was on 2nd floor.
Jessica Mon, 14 July 2025
Exceptional
Sandra Thu, 10 July 2025
Exceptional
Micah Tue, 8 July 2025
Exceptional