Holiday Inn Express & Suites Columbus Airport East By IHG Guest Reviews
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D Bailey, Dayton
We had everything we needed and the room was very clean. The breakfast was OK, lots to choose from, but when we arrived at 9am the coffee was out but there were no bowls or napkins - easy fixes - and they did resupply quickly and apologetically after it was brought to their attention. Overall it was a pleasant stay.
Liked: Clean, courteous service
Joyce Wed, 20 August 2025
Very good
Yassine Tue, 12 August 2025
Excellent service and the staff...
Liked: Very clean and comfortable.
Eddie_301_pg Sun, 3 August 2025
Fun family vacation
Liked: Close proximity to Columbus Ohio and plenty of attractions nearby. Plus, ok amenities.
Disliked: We were ok with the pool closing at 10 p.m., but the way we got escorted out was excessive. Staff took the pool towel prior to 10 p.m., and the family was stuck to walk out with wet swimsuits. Which explains the musky smell on the hallways if this is the common occurrence.
Emilee Sun, 3 August 2025
think twice before using booking.
Liked: Never had the opportunity Booking.com said the hotel canceled my reservation.. The hotel takes no responsibility.. so I arrived late at night with no where to stay. And it was still listed as confirmed and reserved
Disliked: The late night front desk clerk was extremely rude about the situation and asked me to move over so she could help actually customers
Anonymous Sun, 3 August 2025
Our stay was comfortable and...
Liked: Location
Disliked: NA
Anonymous Fri, 1 August 2025
Perfect for passing through
Liked: Good breakfast, clean and comfortable!
Angela Mon, 28 July 2025
Superb
Liked: Breakfast was great. Room was amazing. Definitely on the list to stay again.
Jonathon Tue, 22 July 2025
Exceptional
Lisa Mon, 21 July 2025
Good
Belinda Sun, 20 July 2025
Pleasant
Disliked: The elevator wasn’t working and we had to use the elevator to the third floor the whole trip. We were told it would be working by the end of the day and it never worked.