Holiday Inn Express & Suites Cincinnati South - Wilder, Newport

Holiday Inn Express & Suites Cincinnati South - Wilder Guest Reviews

Overall Average Score:

Wonderful (4.5 out of 5)

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Overall - good; next time...

Liked: Nice accommodations and friendly staff.We also like the pancake machine and the coffee was good.
Disliked: The lobby and common areas were consistently dirty and members of the construction crew were staying at the hotel. They was mud from their boots throughout the facility and the carpet looked worse for wear.The breakfast meal was good but they ran out of milk after the first day so for the remaining three breakfasts we were without milk. The staff said some was ordered but why not make a Walmart/Sam's run and have milk in the meantime. We had a 7 year old so not having milk was a big deal.

It was a good over...

Liked: It was clean and comfortable
Disliked: N/A

Exhausting!!!!!

Liked: Hotel was good
Disliked: My and my wife could not sleep through the night nor the early morning because there were kids in the room above running back and forth all night and early morning. The floors are paper thin, the kids running sounded like a heard of cattle from nat geo in Dolby 5.1 surround sound!!!!! We thought we were on an African safari or at the kentucky derby! We drove 5 hours and were really tired and just wanted a good night sleep instead we thought we were on the set of Jumanji!!! No sleep at all. Simple common sense: Put couples on top floor put family’s with kids on first floor if your hotel is built with thin floors!!!!!

Exceptional

Overall 10/10! Top notch cleanliness

Liked: This was probably the cleanest hotel room we have ever visited. I am a very picky person when it comes to cleanliness and I felt completely comfortable for my family to stay at this hotel. Staff was friendly and the location was quiet and felt safe. I would definitely return if we are ever in the area again!
Disliked: There was nothing I did not like about this stay.