Holiday Inn Express & Suites Chicago West-OHare Arpt Area By IHG

I will never stay there...

Liked: Nothing
Disliked: The bear was very uncomfortable and I did not like the TV channels

Pleasant

Disliked: It is not easy to communicate with the staff

It was great hotel

Liked: I liked their pool and the breakfast in the morning and it was quiet and it’s around a lots of restaurants and stores
Disliked: Nothing everything’s was good

I will be back again.

Liked: My check in clerk name was James. He was very nice with my check-in. I arrived extra early due to my flight and he assured me once housekeepers was done in the morning he would let me know when my room was ready. Which he did. The 2 ladies that worked the front desk during the daytime was very nice with helping me with things also. The overnight clerk was nice to assist me I thank the manager for allowing me to relax by the pool due to my flight not leaving till midnight. The breakfast crew was fantastic. Always speaking and making sure things were filled up on the counters. I love the pancake machine. That is most definitely a winner in all your hotels.I really enjoyed my room. It was very spacious due to my handicap assistance needed. The bed was very comfortable. The weather was humid and rainy but whenever I had my AC on it was cold as Alaska.
Disliked: The elevator sour smell. It's in the carpet of the elevator.

Pleasant

Very good

Pleasant

Liked: Nice place, honestly convenient location and nice people!
Disliked: N/A

Great time

Liked: Super nice recently renovated. Totally brand new. Staff was super friendly and heed me out.

Very good