Holiday Inn Express & Suites Charleston Dwtn West Edge By IHG

Other than the parking, it...

Liked: Pretty Close to everything.
Disliked: The Parking was the only downside. It's unfortunate that you cant park in the actualhotel parking lot. And we didnt expect to pay $15 a day for parking. That was a 1st for us.

Very good

Disappointing for the price

Liked: bed is comfy and location is good.
Disliked: Ok this hotel really disappointed me in a few ways. Firstly, when I arrived the room they gave me already had someone in it! I opened the door and saw someone else's luggage (that could have been really bad). Then they gave me a different room but it only had one bed when I booked one with two. Then one day I specifically asked front desk if they could have housekeeping clean my room because it hadn't been for a few days and they said yes but they didn't. Then lastly when I went to check out they tried to charge me $90 for parking when I don't even drive. They did refund it immediately but I just think this hotel seems mismanaged and it was expensive so I was disappointed.

It Okay

Liked: Location is close to MUSC
Disliked: Parking is difficult; most of the parking is across the street in a multi-level garageNo Resturant for dinner

Superb

Liked: Short Uber ride to downtown. When we arrived our room had a strange smell. The staff quickly changed our room to a larger room.
Disliked: The bathroom tub area was clean just tired and needed updating.

I didn’t have a problem...

Liked: better rate then competitors
Disliked: not clear on parking policy and a rude staff member

Comfortable stay

Liked: Good location.
Disliked: Breakfast was mediocre

It's okay for a one...

Liked: It was clean and comfortable.
Disliked: Very little parking next to the hotel. Most of the parking is in a multilevel garage across the street.

I'm never using booking.com again

Disliked: Booking.com over booked the hotel so when I got there they had 0 rooms available. I want a refund from booking.com