Name: Holiday Inn Express & Suites Chambersburg By IHG
Address: 1097 Wayne Avenue, Chambersburg, PA
Telephone: (888) 608-6346

Very good

Liked: Location, size of room, and breakfast. The staff was very friendly. Being close to 81 right off and back on in the morning was nice
Disliked: Unfortunately the same thing that made it nice location easy off and back to the hwy was the only down side was constant noise from 81

Will think again before booking...

Liked: Not hot , not full,no bacon but had hot water for tea ( no Splenda) and had coffee would of been a nice place for a breakfast
Disliked: Very disappointing!!! Blind was stuck or broke could not shut blind had to call down - no one in to fix asked for another room was told none available place was completely booked so went down for a sheet and asked for something to hang , had 2 clips used two towels and sheet to cover window - then needed towels - thought they would bring some when cleaning room next morning -turned on tv was watery could watch called down again said they were changing shifts would have some one from new shift check out both/ new shift very helpful- tried to fix window no luck tried to fix tv no luck -we told her we asked for another room -but were told they were full- bless her heart she came back up with a new key ( room) but hubby had already settled in with towel and sheet over window- was told key would not work in morning so had to get it fixed in morning then had to go back down for drinks as no drinks on floor or coffee makers in room for coffee / tea for coffee/ tea drinkers!!, we asked for some type of discount or refund but was told because we booked through third party we’re not able to give us any to go through you husband very upset won’t stay there again as was offered no refund for our problems then came back next day to see our room was not cleaned no new towels wash rags etc again a disappointment had to purchase drinks coffee before coming back as to have something to drink ( came in side entrance after a busy wedding day for grandson ; would appreciate any refund you can give us to be able to get hubby to give holiday in another try!! Food was not hot eggs empty, bacon what little was there was black little pcs and cold went out for breakfast the second morning

Pleasant

Liked: Breakfast buffet was good and plentiful in choices.
Disliked: Rquested a two bed room and received one king size bed instead. Showed picture of dirty air vent in the ceiling of the bathroom which was covered in dirt and dust - hadn't been cleaned in years !