Holiday Inn Express & Suites - Carrollton West By IHG Guest Reviews
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Larry Thu, 24 July 2025
Superb
Debra Wed, 23 July 2025
Exceptional
Anonymous Mon, 21 July 2025
Front desk employee was pleasant,...
Liked: Breakfast was not good. Like stuff out of a vending machine.
Connie Sun, 20 July 2025
It was a great stay.
Liked: Staff was great, food was good and the room was nice and clean.
Disliked: Nothing
Anonymous Thu, 17 July 2025
Good
Tiffanie Thu, 17 July 2025
Superb
Liked: Clean and friendly service
Disliked: N/A
Anonymous Sun, 13 July 2025
Bad
Anonymous Sun, 13 July 2025
Less than pleasing.
Liked: It was a hotel.
Disliked: We had to be at a scheduled event and was almost late due to the circus taking place at the front desk. We arrived after the assigned check-in time to find that the rooms were not available. The front desk staff was extremely unprofessional or prepared. The staff stated that the “Booking App” failed to book all of my rooms which resulted in members of our family not being capable of staying in the requested room. Even with me being capable of providing them confirmation numbers as well as present them the booking information. The room and bathrooms were unclean without adequate towels.
Linda Thu, 10 July 2025
Rude front desk staff
Liked: Nice
Disliked: Not having a bathtub
Christine Sun, 6 July 2025
Exceptional
Liked: The room was very nice, clean and spacious. The continental breakfast was amazing. The check in and check out process were very easy. Very friendly staff. Not far from all the shops you could want or need and close to great food options.