Holiday Inn Express & Suites - Carrollton West By IHG Guest Reviews
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Joy Sun, 11 May 2025
Good
Kristen Sun, 4 May 2025
Superb
Stephens Sat, 3 May 2025
Exceptional
Ann Sat, 19 April 2025
Pleasant
Wesley Fri, 18 April 2025
The quality of the hotel...
Liked: Had a health rating of 86
Disliked: Lighting in room was poor. Front desk did not answer.
Tammie Mon, 14 April 2025
Great stay will be back...
Liked: Loved how clean it was
Richard Sun, 13 April 2025
Superb
Liked: it was fine.
Disliked: nothing
Edwin Thu, 10 April 2025
I feel like I was...
Liked: Food was okay. Place was clean
Disliked: I reserved a "suite". The room they had was NOT a suite, merely a bedroom with a foldout sofa bed. I paid a lot of money to have a suite. Clerk did not care about my concerns, went back to talk to a manager twice, and came back with blah, blah, blah. No manager ever came out. I was told that the troom was the best that they had. I wanted a real suite or I wanted two separate rooms. They claimed not to have any other rooms available. I will NEVER stay at this hotel again, and I will NEVER book with that chain. I am a little bit mad with booking.com for allowing this.
Brigitte Wed, 9 April 2025
Exceptional
Bogdan Fri, 4 April 2025
Disappointing