Holiday Inn Express & Suites Butler Guest Reviews
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3.0 miles from Butler centre |
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Jonathan Sat, 23 March 2024
Superb
Randy Tue, 12 March 2024
Good
Sheryl Fri, 26 January 2024
Exceptional
Lorraine Tue, 16 January 2024
Liked: Location to where my family was
Disliked: There was NO daily room cleaning and no beds made. Dirty towels to be left in the bathroom, which causes mold. No daily coffee, tea or creamer. Guest had to go to the lobby everyday to get fresh towels, coffee, tea, etc. Charged 50 to reserve,not ref.
Debra Tue, 16 January 2024
All and all it was...
Liked: The staff was friendly and attentive to my needs! I really liked it there! I felt right at home! Thank you! I’ll be back!
Disliked: The gym equipment wasn’t up to par. They need fixed or replaced.
Debra Mon, 15 January 2024
All and all it was a great getaway!
Liked: The staff was friendly and attentive to my needs! I really liked it there! I felt right at home! Thank you! Ill be back!
Disliked: The gym equipment wasnt up to par. They need fixed or replaced.
Kathleen Fri, 22 December 2023
Liked: Really nice sized room
Disliked: No
Charles Sat, 9 December 2023
Liked: The location perfect,amenities okay.
Disliked: The 6:30 to 9:300 was horrible, there was a pers6when complaint made said she didn't know how to work the machines To make food warm, not brittle, nor rubbery. coffee not monitored to ensure decaffeinated and regular were full.
Verified Hotel Guest Mon, 4 December 2023
Liked: Location was perfect
Disliked: First room they gave us had underclothes laying on the floor, the refrigerator pulled out from under the counter and appeared to not have been cleaned. Breakfast was delayed by faulty equipment and the eggs were disgusting.
Christopher Mon, 4 December 2023
Cheap. Easy. Worn out. A...
Liked: The location of this Holiday Inn Express was great for what I needed. There are a lot of fast food options and quick shopping options very close by. The WiFi was better than most places where I have stayed.
Disliked: The breakfast, which is typically a big selling point for Holiday Inn Express locations, was awful. I have stayed at three different Holiday Inn Express locations within driving distance of Pittsburgh over the last couple months: Monroeville, Harmarville and Butler. Monroeville was exceptional. Harmar was awful. I hoped Harmar might be the outlier, so I tried Butler. It was bad, too. Most of the items available for breakfast were stale and dried out. The pancake machine wasn’t working. The area around the buffet and many of the tables were very dirty. As for the other facilities, everything seemed clean, but worn. The desk chair in my room was very worn out. It should be retired. The pleather was peeling off. The shower showed signs of cracking and patching from repairs. It seems to be an older property.