Holiday Inn Express & Suites Birmingham South - Pelham an IHG Hotel Guest Reviews
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3.9 miles from Pelham centre |
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Jim Sun, 19 March 2023
Good
Holli Sun, 19 March 2023
Superb
Andrea Sat, 18 March 2023
poop on toilet seat handle...
Disliked: there was dried poop on the toilet seat handle and the side of the toilet that we didn?t see until the next morning (we got in late). I am so grossed out I can?t write anything else positive at this point.
Hsuan Fri, 17 March 2023
Exceptional
Anonymous Tue, 14 March 2023
we were pleased with our...
Liked: it was calm and quiet. the staff was very friendly. the staff respected our privacy when exchanging our used towels for fresh towels.
Disliked: The couch and couch bed was old and dirty looking.
Chris Mon, 13 March 2023
Exceptional
Liked: Rooms we're clean and smelled good!
Katie Wed, 8 March 2023
Very good
Regina Fri, 3 March 2023
Exceptional
Anita Tue, 14 February 2023
I will not be back...
Liked: Kim the receptionist, she was awesome from the time we checked in, to the time we left, when telling her that I did not want a room on the 1st floor to the coldness of the pool, she went straight to fix everything, she had a room available on the 3rd floor and went out to fix the temperature on the pool, the elevator also was not working as we left and we had to go down the stairs just to leave, no housekeeping, no vacuuming the rug in room was dirty, this was the worse stay ever, not a 5 star hotel and definitely not worth the price..
Disliked: Dirty rug inside room and hallway, the pool was filthy and cold and there is no heat inside or outside of the pool, elevator was not working
Rafael Sun, 12 February 2023
Very good