Holiday Inn Express & Suites Austin Downtown - University By IHG Guest Reviews
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Bryan, Corpus Christi, visiting Stubb's BBQ
Great hotel. Staff was amazing.
Liked: Service and location were great.
Disliked: Parking.
James Thu, 3 July 2025
Was good for price but...
Disliked: They never had housekeeping refresh our towels or make the bed.
Erik Wed, 2 July 2025
Very good
Bailey Tue, 1 July 2025
Exceptional
Daniel Mon, 30 June 2025
Exceptional
Liked: Location, nice staff
Disliked: Nothing
Anonymous Sat, 28 June 2025
Poor
Liked: The breakfast was great!
Disliked: The bedset was stain and the pillows smell like smoke, never got my email for the bill.
Anonymous Tue, 24 June 2025
Exceptional
Liked: God beeakfast
Wenicios Sun, 22 June 2025
Very good
Pierson Thu, 19 June 2025
Disappointing
Deborah Wed, 18 June 2025
Great location, but loud AC...
Liked: Location is excellent for downtown Austin. The bathroom was clean and spacious. Bed was comfortable. Breakfast had variety each morning.
Disliked: AC was loud; however, they do provide ear plugs that can be found in the bedside table drawer. AC would sometimes shut off or not even reach the designated temperature. There's also nightclub right next door, and it's very loud as well. Parking is $35/day, but that's typical downtown prices. When I checked out, I asked for a bill and they said it would be emailed to me. I texted them and got no reply. I never got an itemized receipt. Elevator has no air flow and there would be wet footprints from the swimming pool. Also, be careful of the homeless activity around the area.
Jules Tue, 17 June 2025
Not impressed. Will save my...
Liked: Location was downtown
Disliked: Still pretty secluded/ ghetto. Our AC went out and we had to call twice to get switched rooms. We told them we turned it down before we left and it didn’t budge. We ended up switching at 2 in the morning and they didn’t have anything on the same floor. It was a big pain because our stuff was everywhere. No one offered help or even a dolly. I would have thought they would have at least offered something for the inconvenience. It was definitely not worth the $.