Holiday Inn Express & Suites Austin Downtown - University By IHG Guest Reviews
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Bryan, Corpus Christi, visiting Stubb's BBQ
Great hotel. Staff was amazing.
Liked: Service and location were great.
Disliked: Parking.
Anonymous Tue, 24 June 2025
Exceptional
Liked: God beeakfast
Wenicios Sun, 22 June 2025
Very good
Pierson Thu, 19 June 2025
Disappointing
Deborah Wed, 18 June 2025
Great location, but loud AC...
Liked: Location is excellent for downtown Austin. The bathroom was clean and spacious. Bed was comfortable. Breakfast had variety each morning.
Disliked: AC was loud; however, they do provide ear plugs that can be found in the bedside table drawer. AC would sometimes shut off or not even reach the designated temperature. There's also nightclub right next door, and it's very loud as well. Parking is $35/day, but that's typical downtown prices. When I checked out, I asked for a bill and they said it would be emailed to me. I texted them and got no reply. I never got an itemized receipt. Elevator has no air flow and there would be wet footprints from the swimming pool. Also, be careful of the homeless activity around the area.
Jules Tue, 17 June 2025
Not impressed. Will save my...
Liked: Location was downtown
Disliked: Still pretty secluded/ ghetto. Our AC went out and we had to call twice to get switched rooms. We told them we turned it down before we left and it didn’t budge. We ended up switching at 2 in the morning and they didn’t have anything on the same floor. It was a big pain because our stuff was everywhere. No one offered help or even a dolly. I would have thought they would have at least offered something for the inconvenience. It was definitely not worth the $.
Monica Tue, 17 June 2025
Exceptional
Liked: Attractions around the hotel
Catherine Mon, 16 June 2025
Good
Adrienne Mon, 16 June 2025
The location is great for...
Liked: The location to downtown Austin.The staff were very friendly and helpful.The pool area was great.
Disliked: The night club next door, make sure you bring ear plugs! The breakfast was only average and not a lot of options if you have dietary requirements.
Allison Mon, 16 June 2025
Made the best of a...
Liked: Pool bar staff was nice. Location was walkable to many destinations. Guests were friendly.
Disliked: Exceptionally rude staff, dated dirty bathrooms and furniture, broken wifi, lots of homeless activity surrounding the property, false advertising on the pull-out couch beds.
Jeremy Sat, 14 June 2025
Very good