Holiday Inn Express & Suites - Atlanta Downtown By IHG Guest Reviews
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Kelly, Williamson, SC, visiting Alliance Theatre
Room was smaller than in most HIE but adequate for the two of us for a short stay. Excellent service though.
Liked: Excellent service and very clean and pleasant.
Disliked: If you're a light sleeper, the street noise will bother you. Bring a fan or something to drown out the noise.
Thompson Wed, 13 August 2025
Very good
Hurtado Tue, 12 August 2025
Exceptional
Pilar Tue, 12 August 2025
Pleasant
J Sat, 9 August 2025
Very good
Sherrid Fri, 8 August 2025
My Holiday Inn stay
Liked: The breakfast options was great .
Disliked: More attention to details when cleaning is required. However, whenever there was a problem the staff was very helpful and attentive.
Casandra Thu, 7 August 2025
Convenience is the only reason...
Liked: Location and convenience to concert
Disliked: Initially Gave us a room that was already deemed unacceptable for another guest earlier in the evening… just happen to be talking to ladies in the hall that let us know they had that room earlier and the shower is broken- sure enough, still wasn’t fixes Then they sent us to a room that was not what I booked, 1 bed when 2 bed room was booked - unacceptable 3rd and final room for the night was much better and should be what all of their rooms are. It was much nicer. Was promised points for the inconvenience and issues, never got them.
Hemming Thu, 7 August 2025
Good location and great staff
Liked: Good location and breakfast
Disliked: Lack of light/windows made them a little dull!
Todd Tue, 5 August 2025
It was OK.
Liked: cleanliness
Disliked: older building, outdated, smelly.
Christa Mon, 4 August 2025
Good
Disliked: The front staff was not knowledgeable about the public parking and they were not friendly while speaking to the night staff they never lifted their head when answering my questions. The lobby was extremely hot when you walked in. The staff did not act like they cared about anybody when they walked in or out. Never once did i hear how are you what can i help you with or have a nice day. Things like this are important to alot of customers
Anonymous Fri, 1 August 2025
It was good for the...
Liked: The staff was very friendly and accommodating. We had a king room, it was a decent size and the bed was comfortable.
Disliked: The only parking was by valet, we visited on a holiday and found out street parking was free, no mention was made of this.