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Holiday Inn Express & Suites Ashtabula-geneva eef
Holiday Inn Express & Suites Ashtabula-geneva, 1831 Austinburg Road, Austinburg, OH
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (41 Ratings)
1.3 miles from Austinburg centre
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Hotel Description
A hot and filling free breakfast buffet Wi-Fi an indoor pool and hot tub and a convenient location off I-90 get high ratings from our guests for the Holiday Inn Express Hotel and Suites Ashtabula. This three-story Holiday Inn has 77 rooms most non-smoking with cable TV Wi-Fi coffeemakers hairdryers and ironing facilities. Guests enjoy a complimentary breakfast buffet each morning and the 24-hour business center and gym let you work and work out when it's convenient for you. You can also relax and refresh in the indoor pool and hot tub. The Holiday Inn Express is located off I-90 10 minutes from the shores of Lake Erie where plenty of outdoor activities are available. Chapel Hills Golf Course is less than a mile away and it's a seven-minute drive to Maple Ridge Golf Course. Walnut Beach and Lakeshore Park are 15 minutes away and Erie International Airport Tom Ridge Field is 45 miles from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Golf Course
` Horse Riding
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Safety Deposit Box
` Terrace
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Fishing
` Library
` Canoeing
` Hiking
` Cycling
` Bowling
` Heating
` Fax/photocopying
` Allergy-free room
` Sun terrace
` Indoor pool (all year)
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` 24-hour security
` Accessible parking
` Heated pool
` Picnic Area
` Secured parking
` Daily Housekeeping
` Children television networks
` Kid-friendly buffet
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Pool towels
` Shallow end
` Bottle of water
` Fruits
` Visual aids: Braille
` Visual aids: Tactile signs
` Auditory guidance
` Beach chairs / loungers
` Beach umbrellas
` Outdoor furniture
` Fitness
` Pool/beach towels
` Sun loungers or beach chairs
` Sun umbrellas
` Breakfast options
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers

Holiday Inn Express & Suites Ashtabula-geneva Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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4.8

Exceptional - 4.8 out of 5

Julia Sun, 9 June 2019

Exceptional

5

Exceptional - 5 out of 5

Janet Wed, 5 June 2019

Enjoyed!

Liked: The beds were very, very comfortable! A good nights sleep!

2.9

Okay - 2.9 out of 5

Judy Mon, 27 May 2019

We will not stay here...

Liked: Cleaning staff was very good. Everything was very clean. Breakfast staff was very good and breakfast area was kept very clean and stocked. Bed was very comfortable.
Disliked: Desk staff and management service was not acceptable. Didn't acknowledge customers when entering - EVER. Didn't accommodate 2 week prior booking request for a 1st floor room close to elevator even when told that one guest was handicapped with severe arthritis. Room we were given was 2nd floor, and almost at furthest end of hallway from elevator! We were told that we should have requested earlier. We did (in writing) when we booked 2 weeks prior. Checked in at earliest check-in time (before 3pm) and were still told there was nothing they could do to accommodate our request. The parking lot had HUGE potholes at all entrances, & exterior of building was in need of repairs and landscaping work. Ice machine wasn't working on 2 of 3 floors. Pool was closed for renovations until middle/end of summer. Toilet was loose. This hotel is not in keeping with Holiday Inn Express quality, either in customer service or property condition. This hotel was also overpriced for the quality of accommodations and service.

2.3

Disappointing - 2.3 out of 5

Lisa Sun, 12 May 2019

Crappy

Liked: The employees were nice
Disliked: Parking lot is terrible. Pot holes everywhere. No pool. Not really close to anything. I don't think it was worth what I paid.

3.6

Good - 3.5 out of 5

William Fri, 26 April 2019

Good

4.4

Excellent - 4.4 out of 5

Mark Thu, 18 April 2019

Best beds ever!

Liked: The beds were so comfortable and the room was very modern.
Disliked: No vending machines for late night snacks. And pool wasnt open.

3.8

Good - 3.8 out of 5

Mitch Tue, 16 April 2019

Good

4.8

Exceptional - 4.8 out of 5

Robert Wed, 10 April 2019

Exceptional

2.5

Fair - 2.5 out of 5

Jesse Thu, 4 April 2019

Passable

Disliked: Staff was very rued i tryed to cancel my plans ahead of time they told me i couldnt cancel i was forced to stay and cancel my plans els were

4.4

Excellent - 4.4 out of 5

Judith Mon, 1 April 2019

Fabulous

Liked: The rooms were clean and the beds were super comfy!
Disliked: The walls are paper thin, very loud woman complaining about the weather at midnight. Although lucky for me she took her flexeril and went to bed....heard that too.

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Holiday Inn Express & Suites Ashtabula-geneva 1831 Austinburg Road, Austinburg, OH