Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area By IHG

Overall great value, very clean,...

Liked: The hotel was in a good location, a little dated but very clean!
Disliked: It was a bit dated and the food could have been better.

We had a relaxing time...

Liked: Very clean, room had lots of space and was comfortable
Disliked: There were baseball teams there and kids were running wild everywhere, jumping on the couches in lobby, messing with computers, in exercise room. They were unsupervised and going wild . Made our stay frustrating. Also the pancake machine was broken

I enjoyed it, it was...

Liked: Very helpful staff and easy check in and check out process. The beds were comfortable.
Disliked: Our room was right above the balcony overlooking the main entrance, it was kind of noisy and we could hear it late in our room, the AC in our room was also very loud.

Very good

Superb

I deserve a REFUND!!!!

Liked: Nothing
Disliked: Tv didn't work, outlets didn't work, a/c didn't cool very well so we were hot all night, couldn't use the fitness room because there was water all over it from the pool and all of the electrical machines such as the treadmill were out of order due to the water everywhere, neighboring room played loud music throughout the night, people running and laughing in the hallway woke me up at 230am, microwave started loudly beeping at 530am and woke me up again. It was all horrible!!

Exceptional

Liked: It was very clean. We loved the sauna set up. The door to outside was open so it wasn’t too hot and it was big and relaxing to swim around in. Breakfast was great and had a good variety.

Very good

Pleasant

Liked: Location/staff are great
Disliked: Hotel is under reno so lots of things being updated. Pool had a ton of leaves in and around the pool-not maintained. One elevator was broken. Over all good value, but definitely dated and worn.