Holiday Inn Express & Suites Ann Arbor West - Zeeb Rd By IHG Guest Reviews
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Karen Fri, 27 June 2025
Superb
Anonymous Mon, 16 June 2025
Exceptional
Liked: BREAKFAST WAS GOOD ALONG WITH THE COFFEE. THERE WAS AN ISSUE WITH MY CHECK IN AS BOOKING NEVER SENT OVET THE CHANGED DATES, BUT THE FRONT DESK..I THINK HER NAME WAS MELISSA, WAS ALL OVER IT TRYING TO HELP GET ME CHECK IN PROMPTLY. CALLED HER BOSS, REVIEWED THE MANUAL FOR EXTERNAL BOOKING AND IT WAS ON BOOKING.COM'S SIDE OF THINGS. I WAS ON HOLD WITH THEM WHILE SHE WAS TRYING TO FIGURE OUT MY ISSUE ON THE BACKEND. ALL THINGS WERE TAKEN CARE OF AND I WAS ABLE TO CHECK IN AFTER ABOUT 23 MIN AFTER ARRICAL
Disliked: TEH COST WAS ALITTLE MORE THAN EXPECTED AND OTHER SURROUNDING HOTELS
Desirae Fri, 13 June 2025
Exceptional
Anonymous Tue, 10 June 2025
Exceptional
Robert Tue, 3 June 2025
Comfortably predictable. (this is a...
Liked: The breakfast was OK. However, the Fresh brewed Coffee was an "11" !
Disliked: Nothing, it was all good.
Billings Tue, 27 May 2025
Exceptional
Aymen Tue, 29 April 2025
Good
Kaye Sat, 26 April 2025
Exceptional
Dominique Sun, 20 April 2025
Comfortable
Liked: Clean, comfortable and well located were in a room far from the highway
Disliked: Too far from the University of Michigan
Marlies Wed, 16 April 2025
Stayed here many times
Liked: the evening staff is exceptional. A man working evening shift was superb. The lady who works nights at the Reception was excellent.
Disliked: converting to IHG points was impossible, as I booked over Booking dot Com, and that did not allow me to get IHG points. What a disappointment of IHG loyalty program (not Holiday Inn problem)