Exceptional

Good

Liked: The room was very nice.
Disliked: Said good morning to housekeeping and not one of them said it back. Very rude. Front desk lady was very professional and extremely sweet.

If I ever go to...

Liked: The hotel has a great restaurant attached to it.
Disliked: The room had this weird odor... the pool was murky, defiantly not being maintained properly... Our room did not have a remote control for the TV. When I asked for one at the main desk, I was told that they did not have any batteries and made no attempt to solve the problem except to say, "we can't do anything about it". I had to go to Wal-Mart and purchase my own batteries and then program the remote control they gave me to watch TV... The kid behind the front desk just smirched at me unapologetic when I expressed my dissatisfaction at the level of service I was being afforded.

Kids were super sad. Workers...

Liked: They meet what I asked for. A fridge and close to the pool being I'm a single mom with 3 boys.
Disliked: I asked what time the pool closed and they said 11. Never once told us the big slide was only open for 4 hours a day. Went down early and later. No slide for the kids. Thats the only reason I picked this hotel. Then come to the room and we could not get the TV to work. Called front desk they could not figure it out. Finally in the am at 9 we got tv. Not good when you have kids. They need to put a sign on the door with slide hours and I think it's important of someone asks pool hours that they tell them the slide is only open from 5 to 9.

Very good

Liked: All the hand sanitizing station's Breakfast, pool, friendly staff!
Disliked: Need more hooks in bathroom for wet swimsuits!

Passable

Liked: Waterslide
Disliked: Room was not hardly cleaned

Good

Pay close attention to what...

Liked: We appreciated the fact that there was a convention center located right where the wedding was that we were attending. The hotel staff seemed cool.
Disliked: I got charged more than I was supposed to and I have called and emailed the hotel and I have not heard back from them, so that sucks.

Poor

Liked: Location
Disliked: Staff member screaming at kids in pool, very rude