Holiday Inn Express & Suites Aberdeen an IHG Hotel Guest Reviews
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|3.1 miles from Aberdeen centre|
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Ed Wed, 1 September 2021
Amanda Sun, 29 August 2021
Liked: The room was very nice.
Disliked: Said good morning to housekeeping and not one of them said it back. Very rude. Front desk lady was very professional and extremely sweet.
Paul Sun, 22 August 2021
If I ever go to...
Liked: The hotel has a great restaurant attached to it.
Disliked: The room had this weird odor... the pool was murky, defiantly not being maintained properly... Our room did not have a remote control for the TV. When I asked for one at the main desk, I was told that they did not have any batteries and made no attempt to solve the problem except to say, "we can't do anything about it". I had to go to Wal-Mart and purchase my own batteries and then program the remote control they gave me to watch TV... The kid behind the front desk just smirched at me unapologetic when I expressed my dissatisfaction at the level of service I was being afforded.
Laura Fri, 13 August 2021
Kids were super sad. Workers...
Liked: They meet what I asked for. A fridge and close to the pool being I'm a single mom with 3 boys.
Disliked: I asked what time the pool closed and they said 11. Never once told us the big slide was only open for 4 hours a day. Went down early and later. No slide for the kids. Thats the only reason I picked this hotel. Then come to the room and we could not get the TV to work. Called front desk they could not figure it out. Finally in the am at 9 we got tv. Not good when you have kids. They need to put a sign on the door with slide hours and I think it's important of someone asks pool hours that they tell them the slide is only open from 5 to 9.
Janice Mon, 9 August 2021
Liked: All the hand sanitizing station's Breakfast, pool, friendly staff!
Disliked: Need more hooks in bathroom for wet swimsuits!
Hannah Sun, 8 August 2021
Disliked: Room was not hardly cleaned
Rhonda Mon, 2 August 2021
Mo Mon, 2 August 2021
Pay close attention to what...
Liked: We appreciated the fact that there was a convention center located right where the wedding was that we were attending. The hotel staff seemed cool.
Disliked: I got charged more than I was supposed to and I have called and emailed the hotel and I have not heard back from them, so that sucks.
Beganovic Sun, 1 August 2021
Disliked: Staff member screaming at kids in pool, very rude
James Sat, 31 July 2021
High Quality Facility, Amenities and...
Liked: This is another Holiday Inn Express that meets their corporation's high standards. Good customer service and high quality facility, amenities and cleanliness.
Disliked: No dislikes.