Holiday Inn Express Stoke-On-Trent Guest Reviews
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|2.4 miles from Stoke On Trent centre|
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Anonymous Wed, 30 September 2020
Good value for money for...
Liked: Check-in was seamless and the staff were very helpful.
Breakfast was good and very well organised under the social distancing rules.
Disliked: The sofa bed was uncomfortable for the little ones and I didn't like that it was so close to a window for a family room. Although breakfast was good and well organised, I would have liked to have seen more fruit. The only fruit available was an orange.
Tony Tue, 29 September 2020
Matthew Tue, 29 September 2020
Bradley Tue, 29 September 2020
Steve Tue, 29 September 2020
cheap but below par compared...
Liked: room clean and as expected, didnt use wifi , staff friendly
Disliked: bed too small. phone broken in room, no heating available despite it being 4 degrees. blower only did cold air even when turned right up. noise above ceiling every10 minutes like someone moving furniture about. we were top floor though. breakfast was a small cup of coffee and a dry bread roll with bacon or sausage , plastic bowl of cereal. to take to your room. restaurants around were serving meals to tables???? should have been offered another room when told staff.
Sarah Mon, 28 September 2020
Blocked sink rubbish breakfast.
Liked: The property was clean.
Disliked: My sons toilet was blocked on arrival. He managed to get his room changed. My room had a blocked sink. The breakfast was grab and go due to covid. The hotels choice of a hot breakfast was rolls in sausage and/or bacon. The bacon and sausage rolls were skimpy and cold. On our third day we had to go to the harvester for a decent breakfast.
David Mon, 28 September 2020
Disliked: The 'covid' breakfast was nor acceptable at all. Few items in paper bags. Nowhere to sit. Veggie option a joke. Not necessary to provide such a spartan breakfast as other hotels are managing quite well! My wife, who is disabled, tripped over entrance carpet and hurt her knee. A member of staff provided an ice pack. The room we were given smelled of smoke. We cancelled our next Holiday Inn booking!
Lyndsey Mon, 28 September 2020
Liked: Room was clean and comfortable and staff where lovely
Karen Mon, 28 September 2020
Our family enjoyed our over...
Liked: Due to Covid breakfast selection wasn?t as normal but there was still a good choice to suit our family
Stuart Mon, 28 September 2020