The Best Hotel Ever ?

Liked: Everything is always perfect. The staff, the cleanliness, and the location.Breakfast is grab and go, organised,, all culinary possibilitiesare available. They also have a huge range of toiletries that they list as available if you forget anything, displayed in the bathroom. I've never used this, service before but it's a wonderful safety net to have if your rushing around and accidentally forget something. Details, they just seem to have thought about absolutely everything down to the smallest of details. They are exceptional. Just Perfect.
Disliked: The staff welcome was off the scale when I returned to the hotel. Unbelievable like a home from home. I had been held up for 2hrs 5 mins out of Stevenage, bitten by a wasp, and just received the Covid jab. Lexis card and chocolate bar from her and the staff welcomed me back I was gob smacked. The staff the hotel its cleanliness and its personnel welcome are unrivalled. They are my go to hotel and their standards and attention to every detail makes it Hotel of the decade to me. Simply perfect. X

Good

Bad

Was good experience

Liked: Good
Disliked: Everything

Exceptional

Very good

Very good

Clean, good value but cold

Liked: Room was clean and safe under Covid restrictionsGood value for money
Disliked: Hotel felt cold as so few people staying. Had to keep heater on in room to be comfortable.

Unclean room

Liked: Staff friendly
Disliked: Room was not clean. Lots of dust