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Holiday Inn Express - Springfield Downtown eef - (855) 266-7297
Holiday Inn Express - Springfield Downtown, 145 State Street, Springfield, MA -(855) 266-7297
Area: Springfield
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BOOK ONLINE OR CALL - (855) 266-7297
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (463 Ratings)
0.6 miles from Springfield centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
Holiday Inn Express - Springfield Downtown features accommodation in Springfield. This 3-star hotel offers a concierge service and luggage storage space. Guests can have a drink at the snack bar. Guests at the hotel can enjoy a continental or a buffet breakfast. Guests will find a 24-hour front desk a shared lounge and a business centre at the property. Popular points of interest near Holiday Inn Express - Springfield Downtown include Springfield Museum Basketball Hall of Fame and MassMutual Centre. The nearest airport is Bradley International Airport 20 km from the accommodation.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
q
Accessible
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Room Service
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` fitness center
` Concierge services
` Free Wi-Fi
` Indoor pool
` Daily Housekeeping
` English
` Convenience Store
` taxi service
` Shops on site
` smoking allowed

Holiday Inn Express - Springfield Downtown Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

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5

Exceptional - 5 out of 5

Kenneth Wed, 5 May 2021

Very convenient, good staff, excellent...

Liked: The breakfast in a bag was fine under the circumstances.
Disliked: Coffee

5

Exceptional - 5 out of 5

Naomy Tue, 4 May 2021

anytime

Liked: The first time staying in a hotel! and i love it so much. i will recommend it, super comfortable and clean!
Disliked: Literally i love everything.

3.5

Good - 3.5 out of 5

Jason Sun, 2 May 2021

Good

3

Pleasant - 3 out of 5

Harry Sat, 1 May 2021

Pleasant

3

Pleasant - 3 out of 5

James Wed, 28 April 2021

Disappointing

Liked: Location
Disliked: The staff was very direct and unhelpful. Among other things, we asked if there was bottled or filtered water available, and were told no, because of Covid. We found out the next morning that there is a water station out of view, but only 25 feet away from the reception desk. The carpets in our room, along with other items were overly worn and appeared very aged and unclean. Overall, disappointing for a Holiday Inn Express.

4

Good - 4 out of 5

Suzanne Tue, 27 April 2021

Good

Liked: Very clean and comfortable
Disliked: The desk clerk was just miserable. It was apparent that she hates her job.

4.5

Wonderful - 4.5 out of 5

Sofie Tue, 27 April 2021

Clean and staff members were...

Liked: I like how clean the rooms were.
Disliked: N/A

5

Exceptional - 5 out of 5

Diaz Sun, 25 April 2021

Exceptional

1.5

Poor - 1.5 out of 5

Tanya Sat, 24 April 2021

Double charged by Booking.com and...

Liked: I was double charged once by Booking.com and once by The Holiday Inn Express. That threw off my ability to do what I planned when I came to MA. I can?t find a number to reach anyone.

5

Exceptional - 5 out of 5

Amanda Wed, 21 April 2021

Exceptional

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Holiday Inn Express - Springfield Downtown 145 State Street, Springfield, MA