Disliked: After making online reservations for two queen beds and two dogs, I was informed at the desk that I "was lucky" they had one pet room left. I told then I made reservations months ago. They were very rude and unhelpful with questions regarding our stay, directions, even where to take the dogs to go potty. Would not recommend.

Pleasant

Liked: Breakfast, fridge and microwave in rooms. Location is good.
Disliked: Need updating facilities such as bathrooms and carpet.

Superb

Liked: Loved the service. Every single employee was beyond nice and accommodating!
Disliked: The walls were a bit thin.

Pleasant

Liked: Great staff! Breakfast folks were very helpful and friendly...
Disliked: Room was not the cleanest. No attention to detail... Also, the lotion was empty & no soap...

Pleasant

Liked: The community computer printer did not work. After clerk fixed it she said it was low on ink and if needed they had some. After printing the first boarding pass the ink ran out. Went to the counter and another clerk said to email it to him and he would print it. There was no way I was going to email boarding passes to be printed. The clerk should have just replaced the ink as requested.

Good

IT WAS fun easy safe...

Liked: OUTSTANDING ... and the BREAKFAST BAR MGR (DZENANA PROZORAC) was incredibly helpful and accomodating - WE WILL return here for her Breakfast ... she was helpful and always available and did many small things (coffee refills, bottle of water) without being asked - SO SO GOOD - SHE IS CUSTOMER SERVICE!!

Truly one of the BEST...

Liked: They say "its the little things." It's TRUE! First, the entire staff is wonderful and polite. From the front desk, tp the cleaning crew, to the kitchen, they were engaging, and delightful. Here is the kicker...THE SHOWER HEADS ARE AMAZING! Great breakfast too with super nice people! Did I mention the washcloth tied up like a mini-teddy bear holding chocolates on the bed? Seriously, excellent, well done!
Disliked: It snowed. Oh wait, thats not your fault! Every thing was fantastic! Thanks!

Over all nice clean and...

Liked: Beds where comfortable and loved the pillows! Had a nice clean room and good selection of breakfast items in the morning
Disliked: there was only 1 greeting from the staff while coming and going . We actually said hello 3 different times first just to have them acknowledge we were coming back into the building . This was from the front desk !!

Exceptional