Holiday Inn Express - South Haven By IHG

Exceptional

Happy with it

Liked: Breakfast good
Disliked: A little expesive

Superb

Liked: Breakfast was amazing. Lots of choices all looked fresh. We really enjoyed the fact that this hotel was super quiet.
Disliked: The price was pretty high.

Exceptional

Superb

Disappointed

Disliked: The staff were not professional. I called after the trip concerning my deposit, and the guy at the front desk lied to me about a manager on site. They swiped my card for the room deposit, so it charged my card. But now it's not showing a credit for the deposit. It's showing the deposit was paid. Not cool.

Hotel was pleasant and I...

Liked: The hotel looked like it was brand new; that’s how clean everything was. The bathroom was spotless and bright. No mold or mildew. The room was comfortable with a couple different seating options. It was very quiet. The parking lot is spacious. Good breakfast included in the price and last but now least, the staff was very friendly.
Disliked: There was nothing I didn’t like about the property. The only thing that could be a negative is the distance from the beach and main drag of town. Definitely need a car but you can see that on a map before you book.

Overall great stay would

Liked: Cleanliness. Very polite staff.
Disliked: Wish it was a little closer to down town. Would have liked a tub in my room.

Exceptional