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AustraliaHoliday Inn Express Shrewsbury Guest Reviews
Overall Average Score:
Very Good (4 out of 5)
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Woodcock Tue, 23 April 2024
For non coffee drinker superb....
Liked: The hotel is good, clean, comfortable and rooms are a good size
Disliked: The only thing that lets it down is the appalling coffee (typical of most hotels these days). The coffee machine dispenses warm brown water with no flavour.
Gary Mon, 22 April 2024
Comfortable
Liked: Comfy sleep, quite location
Disliked: Room had cleaning issues, but only an overnight stay.
Molly Sun, 21 April 2024
Very good
Samantha Sun, 21 April 2024
Pleasant
Liked: Staff friendly
Philip Sun, 21 April 2024
Very good
Carol Sun, 21 April 2024
Exceptional
Petalbr Sat, 20 April 2024
Perfect fit!!
Liked: The room was clean, comfortable and pleasant. It had everything needed for a one night stay.The breakfast was excellent. A good choice of self service 'Full English', 'French', toast, cereals, fruit, juices and hot drinks.We requested gluten free toast for my partner (a coeliac) and this was prepared and brought for her.All the staff were extremely helpful and considerate.
Disliked: Nothing.If I had wanted a five star hotel (at five star prices) I would have booked one. This was perfectly suited for our requirements and the staff were spot on in every way. Value for money - excellent.
Chris Sat, 20 April 2024
Very good
Liked: System works well
Disliked: Mattress too firm and duvet too heavy.
Garrington Sat, 20 April 2024
Superb
Courtney Sat, 20 April 2024
Average
Liked: The nicest part of my start was the breakfast tea and croissants and comfort of the bed!
Disliked: The cleanliness of the room was awful! From hairs on the mattress topper, bathroom, shower being dirty, what looked like paint on the duvet cover, the room being dusty and cobwebs behind the curtains with the phone not workingI did question the hairs on the mattress topper and was told it’s on the topper nothing they could do that’s why they put a sheet over the top but if that’s the case how did it get there in the first place?
