Liked: All good, even bar prices.

From the moment we arrived we were looked after. Very polite and helpful staff. Nothing was too much trouble for them. When we got to our rooms they were very clean. Shower was amazing! Breakfast in the morning was delicious - they cater for everyone's taste with a wide choice of everything. I would recommend this hotel for anyone. Very warm and welcoming. Well done everyone and thank you.

Liked: Brilliant service.

Exceptional

Exceptional

Dirty things

Liked: The bathroom really clean top quality
Disliked: Everything one of the beds was broken plus the pillows was lumpy and the bedding had stains on them

grotty

Liked: Sheffield is a nice city.. location was convenient, good provisions in order to meet covid 19 regulations.
Disliked: The room.. where do i start? Booked a double with sofa bed (family of 3) arrive to only have 1 double bed, called down and this was rectified..however not with a sofa bed but with a pull out bed that was broke.. cleanliness of the room was abismal.. stained carpet, netting was tea stained all across the bottom, paint work was scratched. Dust covered tv and desk.. 2 sets of towels even though there was 3 guests.. no sweetners, stains on matress topper, sheets and on a towel. Overall.. durtiest place we have stayed. Asked how was your stay by a supervisor upon check out .. informed of all of the above to not even recieve an appology. Will be revisiting Sheffield however will not be revisiting here.

Exceptional

Disappointing

Very good

Liked: Good sized roomBig comfy bed Great shower
Disliked: Breakfast to go disappointment.Bacon in sandwich was overdone and tasted like plastic

Would recommend

Liked: Staff! Esp the gentleman who works on night shifts at front desk. So friendly, welcoming and helpful. I saw a big spider in my room and couldn't sleep. He sorted the issue out straight away!Nice location, it's quite and the hotel wasn't noisy either. It was nice and relaxing.
Disliked: Spiders living on the window and curtains, not good for anyone who is terrified of spiders. Less parking

Good

Liked: Staff were polite and helpful
Disliked: Location was away from any lively bar or restaurant areas.